WEBVTT

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Customers change their minds, or forget their wallets. In this episode we put a sale

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on hold so you can serve someone else, bring it back again, and save a quote.

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A customer has chosen two hoodies, but has left their wallet in the car. We scan

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them.

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Instead of making them wait, tap Park, under the cart. Parking holds the sale, so

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you can serve the next person.

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The register asks for a note, so you can find the sale again. Typing the customer's

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name is a good idea. Then tap Park.

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The cart is empty again, and ready for the next customer. The parked sale is safe on

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the server.

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The next customer only wants a cold brew coffee. Tap the tile, and take cash.

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Alex is back. Tap Retrieve at the top of the screen.

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The Retrieve window has tabs. Parked shows sales on hold. Quotes, Layaways, and On

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this register come later. You can search by customer name or receipt number. Here is

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Alex's sale, with the time it was parked and the total.

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Tap it, and the whole sale comes back into the cart, just as you left it.

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Now take payment as normal.

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Another customer is thinking about buying a large hoodie, but wants to sleep on it.

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You can give them a quote. Scan the hoodie first.

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Open the three dots menu, and choose Save as quote.

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The quote is saved and the cart is clear. Nothing was sold, and no money was taken.

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When the customer comes back, tap Retrieve, and open the Quotes tab.

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Tap the quote to load it into the cart. The register uses the prices that apply

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today, then you pay the usual way.

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We will leave it there. Cash exact, and the sale is done.

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In the next episode, we look at layaways, where a customer pays a deposit now and

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collects the goods later.