WEBVTT

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The seats you sell at the register can be sold online too, from the same seat map,

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so one seat is never sold twice. In this episode we buy two tickets in the online

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store, as a shopper would.

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An event whose product is shown in your online store has its own page there. It

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shows the event's picture, the venue, the price range, the booking fee, and a note

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that the tickets are emailed.

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Below, the performances that can be bought, each with its date and time at the

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venue, when its doors open, and its prices.

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Press Choose seats for the second performance.

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The seat picker opens under the list, on the venue's own picture. Every seat is a

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circle in its zone's colour, and the standing area shows how many places are left.

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You can zoom with the buttons, or drag the map.

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Click a seat to choose it. We click two seats, side by side in row C.

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The chosen seats are listed on the right, each with its ticket type and price, with

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the booking fees and the total below. A shopper who prefers can use the list instead

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of the map, or ask for the best available seats together.

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Press Add to cart. The seats are held for the shopper, and a clock shows how long

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they have to check out.

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Press Check out. The checkout asks only for an email address, and a phone number if

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the shopper likes. There is no shipping address, because the tickets are delivered

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by email.

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Type the shopper's email address. The order summary lists the two tickets and their

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booking fees. Press Update totals.

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Press Continue to payment. The seats stay held while the shopper pays.

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This practice store uses the simulated payment page. Press Pay.

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The order page says the tickets are ready. It lists what was bought, and under it,

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the tickets, each with its performance, its seat, and its type.

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Open your tickets takes the shopper to the ticket page, with a Q R code for each

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seat to show at the door. The same link is in the email the shopper has been sent.

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Under the tickets, the shopper can download them as a P D F, add the performance to

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a calendar, or ask for the tickets to be emailed again. The page asks to keep its

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address private, because anyone who has it can use the tickets.

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In the next episode, we look at how tickets are delivered, and at the ticket page.