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While a door is open, the back office shows what is happening at it, live. In this

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episode we read the Door page, and deal with a scan that needs a manager's

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attention.

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In the menu, under Events, choose Door.

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The Performance box at the top chooses the showing. The page opens on the

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performance that is on now, or the next one. We choose the concert that has had

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scans.

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At the top, admitted over expected: how many people are inside, out of the tickets

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that are good for the door now. Beside it, the scans taken, and how many flags are

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waiting for you.

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Gates lists each scanner that has sent scans, with its scans and the people it let

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in. A second scan of a ticket counts as a scan, but not as another person.

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Flagged scans are the ones that need a look: a ticket scanned twice, a valid ticket

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the door did not know about, a person let in despite a refusal, or a forged code.

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The person is already inside, so nothing was refused. This one says Scanned twice,

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with when and where the ticket was first admitted.

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Press Resolve, say what was done, and press Resolve again. The note is kept with the

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scan, and the flag moves to Resolved.

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The buttons above the list switch between the flags waiting for you, the ones

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already resolved, and every scan. Every scan is kept, with when it was made and by

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which scanner.

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Each row of the list shows when the scan was made, what the door decided, the ticket

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with its seat and type, the gate, and the details.

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In the next episode, we deal with a change of plans.