Transcript
The event page in your online store, choosing seats on the map, the cart, checkout by email, and the shopper's tickets.
0:00 Introduction
The seats you sell at the register can be sold online too, from the same seat map, so one seat is never sold twice. In this episode we buy two tickets in the online store, as a shopper would.
0:12 The event page
An event whose product is shown in your online store has its own page there. It shows the event's picture, the venue, the price range, the booking fee, and a note that the tickets are emailed.
Below, the performances that can be bought, each with its date and time at the venue, when its doors open, and its prices.
Press Choose seats for the second performance.
0:36 Choosing seats
The seat picker opens under the list, on the venue's own picture. Every seat is a circle in its zone's colour, and the standing area shows how many places are left. You can zoom with the buttons, or drag the map.
Click a seat to choose it. We click two seats, side by side in row C.
The chosen seats are listed on the right, each with its ticket type and price, with the booking fees and the total below. A shopper who prefers can use the list instead of the map, or ask for the best available seats together.
Press Add to cart. The seats are held for the shopper, and a clock shows how long they have to check out.
1:16 Checkout
Press Check out. The checkout asks only for an email address, and a phone number if the shopper likes. There is no shipping address, because the tickets are delivered by email.
Type the shopper's email address. The order summary lists the two tickets and their booking fees. Press Update totals.
Press Continue to payment. The seats stay held while the shopper pays.
This practice store uses the simulated payment page. Press Pay.
1:41 The shopper's tickets
The order page says the tickets are ready. It lists what was bought, and under it, the tickets, each with its performance, its seat, and its type.
Open your tickets takes the shopper to the ticket page, with a Q R code for each seat to show at the door. The same link is in the email the shopper has been sent.
Under the tickets, the shopper can download them as a P D F, add the performance to a calendar, or ask for the tickets to be emailed again. The page asks to keep its address private, because anyone who has it can use the tickets.
In the next episode, we look at how tickets are delivered, and at the ticket page.